1. What is the typical lead time for order fulfillment?
Our standard production lead time is generally between 7 to 15 business days, depending on the order volume and customization specifications. Shipping transit times vary based on the destination and selected shipping method.
2. Do you support custom OEM/ODM specifications?
Yes, we offer comprehensive OEM and ODM services. We can customize specifications, dimensions, branding, and packaging to precisely align with your market and technical requirements.
3. How is the product quality controlled?
We implement strict quality assurance protocols at every stage of the manufacturing process. Each unit undergoes rigorous performance and safety testing before packaging to ensure compliance with international standards.
4. What is the minimum order quantity (MOQ)?
The minimum order quantity depends on the specific product category and customization requirements. Please contact our support team with your detailed specifications for a precise MOQ quote.
5. What payment and shipping methods do you accept?
We accept secure payment methods including Wire Transfer (T/T), L/C, and major trade assurance options. Shipping is available via express air courier, standard air freight, or ocean freight based on your budget and urgency.
6. What is your warranty policy for this product?
We provide a comprehensive 12-month warranty starting from the date of delivery. The warranty covers any manufacturing defects under normal operating conditions. Our technical team is available to assist with any post-purchase inquiries.
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