We offer a standard 12-month warranty covering all manufacturing defects under normal use conditions.
● Can I request a customization for this item?
Yes, we provide customization options for bulk orders. Please reach out to our sales team for specific requirements.
● How do I maintain the product for longevity?
Keep the product in a cool, dry place and avoid exposure to direct chemicals or extreme temperatures to ensure long-term performance.
● Is the installation process difficult?
The product is designed for user-friendly installation. A detailed step-by-step manual is included in the packaging.
● What should I do if I receive a damaged unit?
If you encounter any damage upon delivery, please document the condition with photos and initiate a return request through your account dashboard within 7 days.
Nazhihui
